REFUND POLICY
Eli's Market Refund Policy
At Eli’s Market, we are committed to ensuring customer satisfaction with every purchase. While specific refund and exchange guidelines may vary by product category, our approach is consistent—providing fair, transparent, and respectful resolutions. Customers are encouraged to contact our management team directly with any questions or concerns so we can address them promptly and appropriately.
Most items may be returned within seven (7) days of purchase, provided they are in their original condition and accompanied by a valid receipt. Certain items, including alcohol, tobacco products, beer, wine, spirits, gift cards, and baby formula, are not eligible for return or refund. For assistance with a return or to discuss an exception, please request to speak with a manager.